Back to the rest house

BEFORE YOUR STAY

Good to
know.

Answers to common questions about reservations, rooms, arrival, amenities and house policies.

01

Booking & guests

How many guests can SanChio accommodate?

We can accommodate up to 20 guests. Children older than one year are counted as full-paying guests; infants aged 0–1 stay free.

How can we book?

Message us directly through Facebook Messenger, visit our Facebook page, or book through Airbnb.

Can we visit before booking?

Yes. Ocular visits are available by appointment. Please contact us at least 12 hours in advance; for security, we cannot accommodate unscheduled visits.

Are day-tour guests allowed?

Registered day-tour guests may visit only when accompanying an overnight group. The fee is ₱400 per person, with a maximum of 10 day visitors, and they must leave by 8:00 PM. The final number must be agreed upon during booking. Unregistered overnight or day-tour guests are not permitted.

Will the property be exclusively ours?

Yes. We accept only one reservation at a time, so your group has exclusive use of the property and its facilities.

02

Rooms

How many bedrooms are available?

SanChio has three bedrooms. The rooms available to your group depend on the number of registered overnight guests.

Master Bedroom

2 guests

One queen-sized bed. For bookings of 1–2 guests, this is the only bedroom opened.

Big Dorm Room

Up to 12 guests

Two double-sized top bunks, two queen-sized beds side by side, and three twin floor mattresses side by side.

Extension Room

6 guests

Two bunk beds with queen-sized bottom beds and double-sized top bunks. Available for bookings of 15 guests or more.

03

Arrival & departure

What are check-in and check-out times?

Check-in is at 2:00 PM and check-out is at 11:00 AM. These times are observed strictly so our team has enough time to clean and prepare the property.

Can we check in before 2:00 PM?

Early check-in requires SanChio Team approval and is subject to availability. Request it at least 24 hours before arrival. The fee is ₱1,500 per hour before the standard 2:00 PM check-in. We cannot provide early entry without advance notice.

Can we arrive after 2:00 PM?

Yes—please let us know as soon as possible. Your 11:00 AM check-out time remains unchanged. The latest check-in is 11:00 PM; arrivals after that must wait until the property reopens at 6:00 AM.

Can we check out after 11:00 AM?

Late checkout requires approval and is limited to three hours. It is available only when there is no incoming reservation or scheduled maintenance. The fee is ₱1,500 per hour.

Is there a checkout grace period?

The house must be vacated by 11:00 AM. A 30-minute grace period is available in the outdoor lounge only. After 11:30 AM, a fee of ₱1,000 per 30 minutes applies. The latest possible departure is 12:30 PM.

04

Amenities & house rules

Are pets allowed?

Pets are not currently allowed because the property is not yet equipped to accommodate them safely.

Is the pool private?

Yes. The pool is exclusively yours during your stay.

Is karaoke available?

Yes. Karaoke may be used until 10:00 PM.

Is Wi-Fi available?

Yes, Wi-Fi is available at the property.

Is parking available?

Yes. The gated parking area fits approximately 3–4 sedans. Additional vehicles may park along the driveway outside the property gate.

05

Food & excursions

Can we bring and prepare our own food?

Yes. Guests are encouraged to bring food and may cook, bake or grill in the outdoor kitchen. You are also welcome to bring prepared dishes to share.

Are there restaurants nearby?

Jollibee San Antonio is about a 10–15-minute drive away, with a 7-Eleven nearby. Other local cafés and food kiosks are in the same area. Delivery is not guaranteed, so we recommend bringing food when you arrive.

Do Grab or foodpanda deliver to the property?

No. Grab and foodpanda delivery are not available in the area.

Can you help arrange island hopping?

Yes. We can connect you with an island-hopping service. Pickup is at Pundaquit Beach, approximately a 20–25-minute drive from SanChio.

06

Changes, cancellations & fees

What is the cancellation and no-show policy?

For cancellations or failure to arrive on the booked date, the guest remains responsible for 100% of the amount agreed upon during booking and reservation.

What is the rebooking policy?

For personal emergencies or natural calamities, you may move your reservation to an available date. A booking may be rescheduled up to three times. Downpayments are non-refundable.

Why is the garbage disposal fee non-refundable?

Zambales has limited waste-management infrastructure, and local communities practice a Leave No Trace policy. The modest disposal fee allows our team to handle your group’s waste, rather than asking you to take your trash with you when you leave.

STILL HAVE A QUESTION?

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to help.

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